SmarTeam Installation Notices

 

This section defines updates and notices to the original installation documentation guide, which is available on the Documentation CD. For notices to the hardware and software sections, see Hardware and Software Requirements.

 


 

Viewer Locations  

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The R19 SP8 Service Pack includes 3 CDs. CD1 includes the SmarTeam product installations, CD2 includes SmarTeam Demo Environment installation and CD3 (labeled ST_VIEWERS) includes MatrixOne integration & viewers installations.

eDrawings viewer: To upgrade the eDrawings viewer version to 2010, run SMARTEAM_eDrawings_Viewer_2010.exe from CD3 (ST_Viewers CD). Note that eDrawings 2010 will be installed in addition to the previous version that was already installed.

Note: If the SmarTeam - Editor installation is run in REPAIR mode, the viewer installation should be run again after the repair actions are completed.

 

 

SmarTeam - AC Integration Installation  

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The SmarTeam - AC Integration with AutoCAD 2010 is not loaded automatically when SmarTeam is installed to a non-default location. You must load the external application manually.

 

SmarTeam - MatrixOne Integration  

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The SmarTeam MatrixOne Integration has been moved from the Kits folder under CD1 to the Kits folder under CD3.

 

 

Preventing reboot during silent installation

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To prevent the machine from rebooting while running the SmarTeam V5R19 / V5R19 SP6 silent installation, perform the following procedure:

(1) Install V5R19 (GA version) in the silent mode without rebooting:
Note: Before running the V5R19 installation, the following prerequisites must be installed on your machine:
  • MSI 3.1 – run WindowsInstaller-KB893803-v2-x86.exe from CD 1 “Data\MSI 3.1” folder
  • Microsoft .NET 3.0 from CD 1 “Data\dotNET Framework installations\DotNet 3.0” folder
    On 32 BIT machine – run dotnetfx3.exe
    On 64 BIT machine – run dotnetfx3_x64.exe
    After installing Microsoft .NET 3.0 on a non-English operating system, run the language pack installation:
  • For French OS: run dotnetfx3langpackfr.exe from CD 1 Data\dotNET Framework installations\DotNet 3.0\Fr folder
  • For German OS: run dotnetfx3langpackde.exe from CD 1 Data\dotNET Framework installations\DotNet 3.0\De folder
  • For Japanese OS: run dotnetfx3langpackjp.exe CD 1 Data\dotNET Framework installations\DotNet 3.0\Jp folder
  • SQLExpress 2005 (for SmDemo V5R19 installation only) – run SQLEXPR.EXE from CD 4 “\Data\SQLExpress” folder
  • J# Redistributable (for SmarTeam DS Viewer Server only) – run vjredist.exe from CD 3 “SmarTeam DS Viewer Server\Data\J#\En”
    folder.

    After J# installation on a non-English operating system, run the language pack installation:
  • For French OS: run vjredist-LP.exe CD 3 SmarTeam DS Viewer Server\Data\J#\Fr
  • For German OS: run vjredist-LP.exe CD 3 SmarTeam DS Viewer Server\Data\J#\De
  • For Japanese OS: run vjredist-LP.exe CD 3 SmarTeam DS Viewer Server\Data\J#\Ja
Note: Restart the computer if prompted to do so after installing any of the above applications.



(2) After installing all prerequisites, run the V5R19 GA installation.
To install SmarTeam - Editor V5R19 (GA version), run Setup.exe with parameters from the Setup folder on CD1:
<Setup folder>\Setup.exe SILENT SILENT_FILE="<full path to the SilentFile.txt>"

Example:
<Setup folder>\Setup.exe SILENT SILENT_FILE="C:\myfolder\SilentFile.txt"

with this file containing the following in its first line:
{/qb USERNAME= Name COMPANYNAME=SMARTEAM ALLUSERS=1 USER_NAME=ILibm277_VM_XP\Administrator USER_PASSWORD=123456
SM_LUM_LOCAL_NETWORK=Network SM_LUM_SERVER_LOCATION=Sql2000 SM_SETUP_LANGUAGE=English SM_CORE_SERVICES_SERVER=ILibm277_VM_XP ADDLOCAL=SmarTeam_ClientLibrary,SmarTeamCore,SmarTeam_SDK,SmarTeam
INSTALLDIR="c:\program files\SmarTeam"}

Note: INSTALLDIR should be the last parameter.


(3) For all other V5R19 products, run the . msi file ( <Product Name>.msi) as described in the installation guide for each product.

To suppress the reboot, add REBOOT=ReallySuppress property when running .msi in silent mode.
Example:
Run a full silent SMARTEAM - Foundation installation using the msiexec.exe utility and suppress reboot after installation, as follows:

msiexec /I "<path to SMARTEAM - Foundation.msi >" /qb /L*v c:\FDN.log
SM_LUM_LOCAL_NETWORK=Network SM_LUM_SERVER_LOCATION=diffusion02
SM_SETUP_LANGUAGE=English
ADDLOCAL=SmarTeam_SDK,SmarTeam,SmarTeamCore,Smart_Service,Vault_Server,Sm
artFlow_Server,FTS_Server
ALLUSERS=1 USER_NAME=<full username> USER_PASSWORD=<password> REBOOT=ReallySuppress INSTALLDIR="c:\program files\SmarTeam"

Note: The property REBOOT=ReallySuppress is not valid for the SMARTEAM - Web Viewer installation, because it is not an msi project.



To perform a silent installation of SmarTeam V5R19 SP6 with suppress reboot, do the following:
1. Prepare Silent.ini file with following section
[SUPPRESS REBOOT]
SuppressReboot=YES

2. Open a Command Prompt and run setup.exe from the CD Setup folder with following parameters:
<full path to Setup\setup.exe" SilentMode {"<full path>\Silent.ini”}

Note: When installing SmarTeam V5R19 SP6, reboot will be suppressed for all products except the PLMDB installation.

Important: When running silent installation scripts, it is highly recommended not to open SmarTeam applications, the SmarTeam installation folder, Start/Stop services (SmarTeam services, MSQL and IIS services) until all scripts finish, as this may cause installation problems.

 

Microsoft Windows Authentication

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In cases where you need to implement Microsoft Windows authentication with CATIA Web Integration, use the IP address instead of the server name.

 

Microsoft® .NET 3.0 Service Pack 1

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SmarTeam V5R19 SP7 recommends that the user install .NET 3.0 Service Pack 1, which should be downloaded from the Microsoft site.
Note: Microsoft Vista SP0 does not support .NET 3.0 Service Pack 1.

Microsoft® .NET Framework

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SmarTeam requires the presence of .NET framework .NET 3.0, which is automatically installed as a part of the SmarTeam - Foundation or SmarTeam - Editor installation of R19.

Enabling SmarTeam in .NET 2.0 patch

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If the Enabling SmarTeam in .NET 2.0 hotfix was installed in the SmarTeam environment, the SmarTeam V5R19 Core Services cannot be launched during or after the V5R19 installation.

Workaround:  Uninstall this hotfix and then perform the V5R19 upgrade procedure.

Core services not uninstalled on a VISTA OS

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When uninstalling SmarTeam - Editor V5R19, the SmarTeam Core Services are not removed when all of the following conditions exist:

  • The uninstall procedure is performed using the Add & Remove Programs option from the Control Panel
  • The operating system is VISTA and the User Account Control (UAC) mechanism is switched on.
  • The SmarTeam - Editor was installed with the SmarTeam Core Services.

Workaround:   To resolve this issue, uninstall SmarTeam - Editor from the V5R19 CD (GA version) by launching the SmarTeam - Editor installation and choosing Remove from the Product Maintenance dialog.

Windows Auto Updates  

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After installing SmarTeam - Editor V5R19 GA and SmarTeam – Web Editor R19 GA with MS patch KB888420, a problem may occur with Windows Auto Updates.

If this occurs, contact SmarTeam customer support.

 

Silent Installation Mechanism for Service Packs  

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To perform a Silent Installation for a V5R19 service pack, run the installation command from the command line. Note the following parameters:
Sample: "<Root CD>\Setup\setup.exe" V5R19_INSTALL SilentMode {"<path to the silent installation ini file>\Silent.ini"}
Note: When installing a SmarTeam V5R19 service pack in silent mode, there must be full network trust between the machine on which the service pack installation is running and the machine in which the Microsoft Installer Package (MSI) of the SmarTeam V5R19 Release (GA) version is located.
Structure of Silent.ini file
[SMARTEAM - Web Editor]
ServUserName =username provided during the installation of SmarTeam - Web Editor
ServUserPassword = password provided during the installation of SmarTeam - Web Editor

[SmarTeam Full Text Search Server]
ServUserName = username provided during the installation of SmarTeam - Foundation
ServUserPassword =password provided during the installation of SmarTeam - Foundation
 

[SMARTEAM - Community Workspace]
ServUserName = username provided during the installation of SmarTeam - Community Workspace
ServUserPassword =password provided during the installation of SmarTeam - Community Workspace

These sections are relevant only if the product in the following list is installed locally.

  • [SMARTEAM - Web Editor]
  • [SmarTeam Full Text Search Server]
  • [SMARTEAM - Community Workspace]

For example: Fill in the information for the SmarTeam - Web Editor section only if SmarTeam - Web Editor is installed locally on your computer. If SmarTeam - Web Editor is not installed locally, that section can be omitted.

 

Silent installation of viewers

 From SmarTeam V5R19 SP6, the following viewers can be installed automatically:

  • eDrawings 2009 SP4 viewer
    Note: eDrawings 2009 will be installed in addition to the existing eDrawings 2007 installed for V5R19 GA.

To enable the silent installation of these viewers, add the following new key to the [SMARTEAM - Editor] section of the Silent.ini file:
InstalleDrawings2009=YES

 

SmarTeam - CATIA Web Integration (CWI)  

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If SmarTeam - CATIA Web Integration (CWI) is installed in one location and SmarTeam - Editor is installed to a different path, the SmarTeam configuration service cannot be started after installation of SmarTeam V5R19  standalone version.

Workaround:  When installing SmarTeam - CATIA Web Integration (CWI) and SmarTeam - Editor on the same machine, use the same installation path for both.

Microsoft Installer

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After installing any SmarTeam product, do not remove or rename any file or folder. The Microsoft Installer may appear when you launch a SMARTEAM application if a directory or file has been deleted, changed or renamed. To prevent this, do the following:

  1. Open the computer’s Event Viewer.
  2. Search for information or an error event related to the Installer.
    For example, a possible cause could be the deletion of the
    UpdatedScripts folder under the script directory.
  3. After finding the cause, take the required action:  for example, restore a modified file name to its original name, or restore a file that had been deleted.

SmarTeam - Foundation/SmarTeam - Editor on 64-bit machines 

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Do not install SmarTeam - Foundation and SmarTeam - Editor for 64-bit machines under these directories:

   c:\program files
   c:\program files (x86)

Instead, perform these installations to a different path, such as: c:\SMART (which is the default location provided on 64-bit machines).


SmarTeam - Editor Installation

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Several SmarTeam functionalities fail to work when the SmarTeam installation path includes the %S (percent with S) characters.

Workaround: Verify that the directory for the SmarTeam installation does not contain "%S" in its path.

SmarTeam Web Editor Installation

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When you install Microsoft .NET 3.0 Framework before installing Microsoft Internet Information Services (IIS), ASP.NET for .NET 3.0  is not configured. As a result, the SmarTeam – Web Editor V5R19 installation is interrupted shortly after it begins and does not continue.

Workaround: Perform the following steps:

  1. Open a CMD window and browse to the Microsoft .NET Framework 3.0 directory (C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727)
  2. In the CMD window, run the following command:
    aspnet_regiis.exe /i
  3. Start the SmarTeam – Web Editor V5R19 installation again.

SQL Server 2005 Express Edition

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SQL Server 2005 Express Edition is used for demos or Data Model changes and must be installed before installing SmarTeam - Editor with the Data Model Designer (DMD) administration tool.

Note: The SQL Server 2005 Express Edition is automatically installed as a part of the SmarTeam Demo Environment installation if no SQL Server 2005 installation already exists.

Installation by Administrator

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All SmarTeam products must be installed by a user with Administrator authorization. Depending on the SmarTeam products and tools that are selected for installation, a system message may appear at the end of the installation process, prompting the user to reboot. This indicates that the installation of some components will be completed only after the reboot.

If this occurs, the user who performed the installation with local Administrator rights must log into the system after the reboot.

Development Suite Installation Order

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An error message appears, Cannot create a file when that file already exists, and the installation fails when you perform the following steps:

  1. Install SmarTeam - Foundation.
  2. Install SmarTeam - Editor (Client installation).
  3. Install SmarTeam - Web Editor.
  4. Install i-Platform.

Workaround: Change the order of the installation and install i-Platform before you install SmarTeam - Web Editor. If you have already installed SMARTEAM - Web Editor, do the following:

  1. Uninstall SmarTeam - Web Editor.
  2. Install SmarTeam i-Platform.
  3. Install SmarTeam - Web Editor.

Working with SmarTeam Demo Environment and SQL 2005 Express

An error occurs when you open SmarTeam and try to connect to the SmDemo database using SQL Server Express.

Workaround: Open SQL Server Configuration Manager and perform the following steps:

  1. Select TCP/IP and change its status to Enabled.
  2. Restart SQL Server 2005 Services.
  3. Open SmarTeam.